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DreamStar Members Frequently Asked Questions

A:

Step 1. Go to www.clubdreamstar.com

Step 2. Select ‘Sign In’

Step 3. Enter Email address (username)

Step 4. Enter last 4 digits of phone # on account (temporary password)

TIP: If that password does not work, select “Forgot Password” and a link to reset will be emailed to you.

 

A:

Step 1. Go to www.rci.com

Step 2. Select “Register”

Step 3. Enter Member ID and complete rest of registration form

TIP: If you do not know your RCI ID, you can request your ID to be sent to you at customerservice@dreamstarresorts.com or text “ID” to 833-243-8226

A: You can view and book vacations online at www.clubdreamstar.com or call a reservation agent at 866-378-6827.

A: You can view and book vacations online at www.rci.com or call a reservation agent at 844-547-2711

A: You can fill out a Point Request Form or call 833-376-7827

A: Each point is 0.015 plus $79 activation fee (Ex- 10,000 points= $150 + $79= total $229)

A: Savings Credits are the ‘currency’ that is in your Club account. They are applied to the market retail prices to lower the cost and provide you with the guaranteed lowest cost. Savings credits will replenish to original amount each year upon account renewal.

A: You will receive an email reminder starting 3 months before your actual renewal date. We will also send you a text message reminder. Both include payment links.

A: Yes. Just send an Auto Renewal Request and a form to submit will be emailed to you.

A: Rewards give you access to incredible deals on name brands you know and love! You will have access to savings on restaurants, shopping, entertainment and more!

To see more information regarding the app, click here. You can also check out an estimate of how much you can save this year with our savings calculator

A: You can Register Here. We hold the webinars Monday, Wednesday, and Friday, excluding holidays.

A:

Step 1. Go to www.clubdreamstar.com

Step 2. Select “My Account”

Step 3. Select “Users” and then “Add New User”

A: Savings credits are good for 12 months from issue date. There is currently no way to extend them beyond that.

A: RCI Platinum Points are good for 12 months from issue date, and can be extended for an additional 24 months. You will need to contact RCI directly to set that up and there is a fee to do so.

Have Other Questions?

Email: Customerservice@dreamstarresorts.com

Text: ‘Help’ to 833-243-8226

Call: 833-376-7827 Option 0

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